At Help USA Homes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, in compliance with the General Data Protection Regulation (GDPR), the Privacy Act, and the California Consumer Privacy Act (CCPA). By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information, such as your name, contact details, donation information, and other relevant data to provide services and process your requests. We may also collect non-personally identifiable information such as browsing behavior and IP addresses for analytics purposes.

2. How We Use Your Information

We use the information we collect to:
– Provide disaster relief services and support
– Process donations and other financial transactions
– Improve our services and website
– Communicate with you about our initiatives and updates
– Comply with legal obligations

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. While we do retain your data for necessary business and legal purposes, we take all reasonable measures to ensure the security of your personal information.

4. Sharing Your Information

We do not sell, lease, or provide your personal information to third parties for marketing purposes. We do not disclose your confidential information to anyone, except in the following cases:
– When required by law or regulation
– When it is necessary to provide services on our behalf, such as processing donations or conducting research
– With trusted partners who assist in our relief efforts, under strict confidentiality agreements

5. Your Rights

In accordance with the GDPR, Privacy Act, and California Consumer Privacy Act (CCPA), you have the right to:
– Request access to your personal information
– Request corrections to your personal information
– Request deletion of your personal information
– Object to the processing of your data for certain purposes

If you wish to exercise any of these rights, please contact us at [contact email or phone number]. We will respond to your request in accordance with applicable law.

6. California Privacy Rights

If you are a resident of California, you have the right to request information regarding the categories of personal information we have collected, used, and shared over the past 12 months. You also have the right to request that we delete your personal information, subject to certain exceptions.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the date at the top of the policy and notify you as required by law.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Help USA Homes
[email protected]

By using our services, you agree to the collection and use of your personal information as outlined in this Privacy Policy.

*This Privacy Policy was last updated in 2025